Support Center

Answers & Logistics

We believe in secure, personal service. Here is everything you need to know about how we deliver your systems and support your business.

How Delivery Works
Manual Verification Process
1

Purchase & Security Check

You complete your payment via Whop/Stripe. Our team receives the order notification immediately.

2

Personal Verification

We manually verify the order details to ensure security and prevent fraud. This keeps the community safe.

3

Email Delivery

Within a few hours (max 24h), you receive a personal email with your secure download links and access codes.

Delivery & Access

To protect our intellectual property and reduce fraud, we manually verify every order. After your payment is confirmed, a real team member sends your unique access link. This usually takes a few hours, but please allow up to 24 hours.
You’ll receive an email to the address you entered at checkout with a secure download/access link (Notion templates, PDFs, docs, etc.). If you don’t see it, check Spam/Promotions first. If it’s still missing, email us at shop.mayprime@outlook.com.

Product & Usage

Our workflows are optimized for GPT-4o (paid) and Claude 3.5 Sonnet for best results, but they’re compatible with free models too. The structure stays the same—output depth and speed may vary.
Yes—sharing with employees/contractors inside your own business is allowed. Public distribution, reselling, or posting the materials anywhere others can access is not allowed.

Billing & Policies

No. This is a one-time purchase. You pay once and get access to the toolkit (current version) as described on the product page.
We offer a 14-day refund window from the date of purchase, subject to the terms in our Refund Policy. To request a refund, email shop.mayprime@outlook.com with your order details. Full policy: mayprime.shop/refund-policy.
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