Privacy Policy

This Privacy Policy explains how May Agency (“May Agency”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit mayprime.shop (the “Website”) or otherwise interact with us, including when you purchase or access our digital products and AI business systems (collectively, the “Services”).

By using our Website or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website or Services.

1. Who We Are

Business name: May Agency
Website: https://mayprime.shop
Contact email: shop.mayprime@outlook.com

May Agency is responsible for deciding how and why your personal information is processed when you use the Website or Services.

2. Information We Collect

We may collect the following categories of personal information:

2.1 Information you provide to us directly

• Account and contact details: Name, email address, and any other information you choose to provide when contacting us or creating an account (if applicable).
• Purchase details: Information related to your orders such as products purchased, timestamps, and transaction identifiers.
• Support communications: Information you provide when you contact us for support, feedback, or other inquiries (including the content of messages and attachments, if any).

2.2 Information collected automatically

When you visit the Website, we may automatically collect:

• Device and usage data: IP address, browser type, device type, operating system, pages viewed, time and date of visits, referring/exit pages, and clickstream data.
• Cookies and similar technologies: Small data files stored on your device that help us understand how you use the Website and improve performance. You can control cookies via your browser settings (see Section 5 below).

2.3 Information from third parties

We may receive information about you from third parties, such as:

• Payment service providers: Limited information about your payment status and transaction (e.g., success/failure, last four digits of card, approximate billing area), but we do not store or have access to your full payment card details.
• Analytics and marketing tools: Aggregated or pseudonymous data about how visitors interact with our Website, ads, or emails.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and operate the Services: Processing orders, delivering digital products, providing access to downloads, and responding to support requests.
• To manage our relationship with you: Sending important transactional emails (e.g., order confirmations, access instructions), and handling refund requests.
• To improve and protect our Website: Monitoring usage, fixing bugs, and troubleshooting issues.
• To comply with legal obligations: Keeping business records and cooperating with authorities where required.
• With your consent: Sending optional marketing emails (if subscribed). You can opt out at any time by contacting shop.mayprime@outlook.com.

4. Legal Bases for Processing

Where data protection laws require a legal basis (e.g., EEA or UK), we process your information based on:

• Performance of a contract: To provide the products you purchase.
• Legitimate interests: To run and protect our business.
• Consent: For marketing or non-essential cookies.
• Legal obligations: To comply with applicable laws.

5. Cookies and Similar Technologies

We use cookies to remember preferences, secure the website, and analyze usage. You can control or block cookies through your browser settings, though this may affect website functionality.

6. Payments and Third-Party Service Providers

When you make a purchase, your payment is processed by secure third-party providers. We do not store your full card number. We also use providers for hosting, analytics, and email delivery, who only receive necessary information to perform their functions.

7. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers (hosting, payments, email).
• Professional advisors (lawyers, accountants).
• Authorities (if required by law).
• Business transfers (in the event of a merger or sale).

8. Data Retention

We keep your information only as long as necessary to provide services, maintain records, and comply with laws. When no longer needed, it is securely deleted.

9. Data Security

We use reasonable technical measures to protect your data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your information may be processed in countries other than your own. We take appropriate steps to ensure your data remains protected during such transfers.

11. Your Rights and Choices

Depending on your location, you may have rights to Access, Correct, Delete, Restrict, or Object to the processing of your data. To exercise these rights, contact us at shop.mayprime@outlook.com.

12. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children.

13. Third-Party Links

Our Website may link to third-party sites. We are not responsible for their privacy practices.

14. Changes to This Policy

We may update this policy periodically. Changes will be reflected by the "Last updated" date at the top of this page.