Terms of Service

Welcome to May Agency. These Terms of Service (“Terms”) govern your access to and use of mayprime.shop (the “Website”) and any digital products, AI business systems, documents, and related materials provided by May Agency (collectively, the “Services”).

By accessing the Website or purchasing/using any of our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or Services.

1. Who We Are

Business name: May Agency
Website: https://mayprime.shop
Email: shop.mayprime@outlook.com
Address: 1720 MAIN ST, Miles City, MT 59301, USA

In these Terms, “we”, “us”, and “our” refer to May Agency. “You” refers to any visitor, customer, or user of the Website or Services.

2. Eligibility

By using the Website and Services, you represent and warrant that:

• You are at least 18 years old or the age of legal majority in your jurisdiction.
• You have the authority to enter into a binding contract with us.
• You will comply with these Terms and all applicable laws and regulations.
• If you are using the Services on behalf of a business or organization, you represent that you have the authority to bind that entity and that entity accepts these Terms.

3. Nature of Our Services

May Agency offers digital-only products and systems, including but not limited to:

• AI business toolkits and systems documentation
• Workflows, checklists, templates, and other written materials
• Guides and resources on using AI in business operations

We do not ship physical products. All purchases are for digital content delivered electronically. Unless clearly stated otherwise, our Services do not include one-on-one coaching, done-for-you implementation, or custom consulting.

4. Account & Contact Information

You may be required to provide certain information when placing an order or contacting us, including:

• Your name
• Your email address
• Payment and billing information handled by third-party processors

You agree to provide accurate and complete information and to keep it up to date.

Because our products are delivered via email, you are responsible for:

• Providing a valid and accessible email address at checkout.
• Checking your inbox and spam/junk folders for delivery and access emails.
• Contacting us promptly if you do not receive your access email within a reasonable time.

We are not responsible for non-delivery caused by incorrect email addresses, full mailboxes, aggressive spam filters, or other issues outside our control.

5. Orders, Pricing & Availability

All prices are displayed in the currency shown on the Website and are subject to change at any time without notice. By placing an order, you agree to pay the applicable price at the time of purchase, including any taxes or fees where required by law.

We reserve the right to:

• Refuse or cancel any order, including in cases of suspected fraud or misuse.
• Limit the quantities of any products or Services we offer.
• Correct any errors or inaccuracies in pricing, descriptions, or availability, even after an order has been submitted (with appropriate notice/refund where necessary).

6. Payment & Third-Party Processors

Payments for our Services are processed by third-party payment service providers or platforms that specialize in secure payment processing.

• By submitting payment information, you authorize the payment provider to charge the applicable amount.
• We do not store or have access to your full card number or complete payment method details.
• Your use of any third-party payment service may be subject to their own terms and privacy policies.

If your payment is declined, incomplete, or reversed, we may suspend or revoke your access to the purchased product until the issue is resolved.

7. Delivery of Digital Products (Email Delivery)

All of our digital products are delivered electronically, primarily via email.

After successful payment:

• You will receive an order confirmation email.
• You will receive a separate email containing access instructions and/or download links to your purchased product(s).
• In some cases, access may include links to online documents, folders, or dashboards. These links will be provided by email as part of your delivery.

If you do not receive your access email within a reasonable timeframe (for example, within 24 hours):

• Check your spam/junk folder.
• Ensure you entered the correct email at checkout.
• Contact us at shop.mayprime@outlook.com with your name, email, and order details.

Our obligation to deliver is fulfilled when we send the access email to the address provided at checkout.

8. License and Permitted Use

When you purchase a digital product from May Agency, you are granted a limited, non-exclusive, non-transferable, revocable license to access and use the content for your own business or personal use, subject to these Terms.

You may:

• Use the systems, workflows, and materials internally within your own business.
• Adapt or customize the materials to fit your processes, as long as you do not violate the restrictions below.

You may not (without our prior written permission):

• Resell, redistribute, or publicly share our products or materials in their original or substantially similar form.
• Claim our content as your own original work or remove proprietary notices.
• Use our materials to create a directly competing product that is essentially the same content repackaged.

We reserve all rights in and to the Services and content not expressly granted to you in these Terms.

9. Prohibited Conduct

You agree not to use the Website or Services to:

• Engage in any unlawful, fraudulent, or harmful activity.
• Infringe the intellectual property or privacy rights of others.
• Circumvent or attempt to circumvent technical protection measures (for example, access sharing, unauthorized copying, or scraping).
• Interfere with or disrupt the normal operation of the Website or related systems.
• Misrepresent your identity or affiliation when dealing with us or third parties in relation to our Services.

We may suspend or terminate access to the Services, without refund, if we reasonably believe these Terms have been violated.

10. Refunds

Our refund practices are governed by our separate Refund Policy, which is incorporated by reference into these Terms.

• Standard refund window: 14 calendar days from the date of purchase, subject to the conditions in the Refund Policy.
• After this period, refunds are generally not available except where required by applicable law.

You can review the full Refund Policy at: https://mayprime.shop/refund-policy

In the event of any conflict between these Terms and the Refund Policy regarding refunds, the Refund Policy will prevail.

11. No Guarantees of Results or Earnings

Our Services are designed to provide systems, documentation, and tools that can support your business operations. However:

• We do not promise or guarantee any specific financial results, business outcomes, or performance improvements.
• Any examples of results, case studies, or scenarios are for illustration only and do not guarantee that you will achieve the same outcomes.
• You are solely responsible for how you implement and use the materials, and for any decisions you make in your business.

12. No Professional Advice

Unless explicitly stated, our content and Services:

• Do not constitute legal, financial, tax, accounting, or professional advice.
• Are provided for educational and informational purposes only.

You should consult qualified professionals before making decisions that could affect your legal, financial, or tax position.

13. AI and Content Limitations

Some of our systems may involve using AI tools or workflows that rely on third-party technologies. You acknowledge that:

• AI-generated outputs can be imperfect, incomplete, or context-dependent.
• You are responsible for reviewing, editing, and validating any AI-generated content before using it.
• We are not responsible for errors, omissions, or consequences arising from unreviewed or misused AI outputs.

14. Intellectual Property Rights

All content on the Website and in our Services—including text, designs, graphics, logos, workflows, documentation, and other materials—is either owned by or licensed to May Agency and is protected by applicable intellectual property laws.

Nothing in these Terms transfers ownership of any intellectual property rights to you. You receive only the license described in Section 8. Any unauthorized use of our intellectual property may result in legal action.

15. Disclaimer of Warranties

To the maximum extent permitted by law, the Website and Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.

We do not warrant that:

• The Services will be error-free or uninterrupted.
• The content is free from inaccuracies or omissions.
• The Website or delivery emails will always be free of viruses or harmful components.

Your use of the Website and Services is at your own risk. Some jurisdictions do not allow certain warranty disclaimers; in such cases, the above disclaimers will apply to the fullest extent permitted by law.

16. Limitation of Liability

To the maximum extent permitted by law, in no event will May Agency, its owners, employees, or affiliates be liable for:

• Any indirect, incidental, special, consequential, or punitive damages;
• Any loss of profits, revenue, data, or business opportunities;
• Any loss or damage arising from your use of, or inability to use, the Website or Services;
• Any issues arising from third-party tools, platforms, or services that you use in connection with our systems.

Our total aggregate liability for any claim arising out of or relating to the Services or these Terms will not exceed the amount you paid for the specific product or Service giving rise to the claim. Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

17. Indemnification

You agree to indemnify, defend, and hold harmless May Agency, its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or in connection with:

• Your use of the Website or Services;
• Your violation of these Terms or any applicable law;
• Your infringement of any third-party rights.

18. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of Montana, USA, without regard to its conflict of law principles.

You agree that any legal action or proceeding relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in or serving Miles City, Montana, USA, and you consent to the jurisdiction of such courts. If applicable law requires a different venue or process, those requirements will prevail where mandatory.

19. Changes to These Terms

We may update or modify these Terms from time to time to reflect changes in our Services, business operations, or legal requirements.

• When we make material changes, we will update the “Last updated” date at the top of this page.
• Your continued use of the Website or Services after the changes become effective constitutes your acceptance of the revised Terms.
• If you do not agree with the updated Terms, you should stop using the Website and Services.